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What is marketing, exactly?
Nov 19, 2021

What is marketing, exactly?

Now if you’ve taken marketing courses and already know all of this stuff, feel free to leave n...

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The Great Resignation. Is your bank resigned to living with it?
Nov 03, 2021

The Great Resignation. Is your bank resigned to living with it?

“Early in the pandemic,” says American Banker in their recent article, “In the war...

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The USPS can barely deliver a check, let alone process one.
Oct 08, 2021

The USPS can barely deliver a check, let alone process one.

You may be as weary of hearing from me on these issues as I am writing about them, but unfortunately...

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Here we go again! First the IRS. Now, the SBA.
Oct 04, 2021

Here we go again! First the IRS. Now, the SBA.

  Uncle Sam wants you… to stop making SBA loans to small businesses! It’s hard to...

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Community Banker or Tax Collector? Can the IRS tell the Difference?
Sep 27, 2021

Community Banker or Tax Collector? Can the IRS tell the Difference?

  There’s a bit of news that’s floating around out there that’s been getting...

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The Wallet. Now on the Verge of Extinction.
Sep 09, 2021

The Wallet. Now on the Verge of Extinction.

I recently purchased season tickets for my beloved Auburn Football games, and believe it or not, cou...

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Interested in cutting customer service costs by 30%?  Let’s chat!
Aug 31, 2021

Interested in cutting customer service costs by 30%? Let’s chat!

 Robots have been demonized for a long time. And understandably. Hard to believe but it’s...

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What A Small Town Taught Me About Artificial Intelligence.
Aug 23, 2021

What A Small Town Taught Me About Artificial Intelligence.

As a community bank, nothing is more important to your success than understanding your customers and...

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What Banks can Learn from Caramel Colored, Carbonated Water
Aug 03, 2021

What Banks can Learn from Caramel Colored, Carbonated Water

All the talk these days seems to be about digital transformation and offering a personalized digital...

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Personalization versus Privacy… the Banker’s Tightrope.
Jul 28, 2021

Personalization versus Privacy… the Banker’s Tightrope.

Personalization versus privacy...

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Category List

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Post List

  • The Great Wealth Transfer: A $34 Trillion Opportunity for Community Banks
  • Boost engagement with our holiday observances
  • How to maintain a memorable brand.  And what can happen when you don't.
  • Don't throw the AI-generated baby out with the proverbial bathwater
  • The CFO's dilemma: A make-believe (sort of) scenario
  • 3 ways bank marketers can do more with less
  • FDIC's Part 328: what it means for community banks
  • It’s nothing personal. Or, is it?
  • GEO wants to know. What's your intent?
  • Honoring the Americans community banks bank on

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