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The USPS can barely deliver a check, let alone process one.
Oct 08, 2021

The USPS can barely deliver a check, let alone process one.

You may be as weary of hearing from me on these issues as I am writing about them, but unfortunately...

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Here we go again! First the IRS. Now, the SBA.
Oct 04, 2021

Here we go again! First the IRS. Now, the SBA.

  Uncle Sam wants you… to stop making SBA loans to small businesses! It’s hard to...

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Community Banker or Tax Collector? Can the IRS tell the Difference?
Sep 27, 2021

Community Banker or Tax Collector? Can the IRS tell the Difference?

  There’s a bit of news that’s floating around out there that’s been getting...

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The Wallet. Now on the Verge of Extinction.
Sep 09, 2021

The Wallet. Now on the Verge of Extinction.

I recently purchased season tickets for my beloved Auburn Football games, and believe it or not, cou...

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Interested in cutting customer service costs by 30%?  Let’s chat!
Aug 31, 2021

Interested in cutting customer service costs by 30%? Let’s chat!

 Robots have been demonized for a long time. And understandably. Hard to believe but it’s...

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What A Small Town Taught Me About Artificial Intelligence.
Aug 23, 2021

What A Small Town Taught Me About Artificial Intelligence.

As a community bank, nothing is more important to your success than understanding your customers and...

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What Banks can Learn from Caramel Colored, Carbonated Water
Aug 03, 2021

What Banks can Learn from Caramel Colored, Carbonated Water

All the talk these days seems to be about digital transformation and offering a personalized digital...

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Personalization versus Privacy… the Banker’s Tightrope.
Jul 28, 2021

Personalization versus Privacy… the Banker’s Tightrope.

Personalization versus privacy...

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Your Mail?  Don’t Worry, It’s On Its Way.
Jun 17, 2021

Your Mail? Don’t Worry, It’s On Its Way.

why not to use direct mail in the short term...

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Customer Service. Can Technology Fix It?
May 17, 2021

Customer Service. Can Technology Fix It?

A lot has been written lately about how banks and credit unions need “digital transformation&r...

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  • RSS feed for SubBlog Bank Marketing (3)

Post List

  • Stablecoins: Instead of banks or with banks?
  • Zero-click search: the new frontier for community banks
  • Observances matter. Here’s why.
  • Is there anything AI can’t do for community banks? Let’s ask AI
  • Smarketing: aligning sales and marketing to drive growth
  • What bank marketers can learn from “Uncle Herschel”
  • Building consensus around tech adoption in banking
  • The community bank goldmine. Unstructured data
  • Why the good ol’-fashioned newsletter is still a favorite of mine
  • The Edge (AI) community banks need

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